IGO Corporation

85 employees

Director of Operations & Quality

Orchestrated daily activities for the manufacturer/distributor of notebook batteries and cell phone accessories. 

Lowered inventory levels from $7M to $4M within a nine-month period by applying an ABC system used to group products according to sales volume. 

Established methods for classifying overstock, clearance, and obsolete items.  Reduced sku’s 32%.

Developed a system for the management of 300 suppliers providing materials and equipment valued at $3M annually; decreased material costs 10%, improved delivery 23%, and lowered rejects 55%.

Revised and ensured adherence to the returns policy, as well as initiated a reporting process to identify improvements; reduced the cost of returns $750K in 18 months.

Slashed labor costs of fulfillment 37% by restructuring and streamlining procedures; improved warehouse layout, delivery accuracy, and return processes, and reduced sku’s.

Established a receiving inspection operation to reduce return rates. 

Lowered battery product returns 55% by ensuring shelf life and redesigning warranty to minimize customer fraud.

Renegotiated contracts with suppliers, reducing shipping expenses 18%.

Developed and implemented methods to decrease “weeks of supply” from 10 weeks to 4 weeks.

Raised inventory accuracy 23% by creating and documenting standard control procedures.